Prices and warranty
How the price is set
| Step | What you pay |
|---|---|
| Diagnostic visit: we come to your home and find the cause | $89 |
| You approve the repair | The repair price. The $89 is waived. |
| You decide not to repair | $89 only |
What the repair price includes
The price we give you is the full price for that repair: the part and the labor to install it. We do not charge by the hour, so the price does not change if the job takes longer than expected.
Why we do not quote repairs by phone
The same symptom can have a small cause or a large one. A dryer with no heat may need a fuse or a control board. A price given before testing is a guess. We give the price after the diagnosis, when we know which part failed.
The 90-day warranty
The warranty covers the repair we made: the parts we installed and the labor. If the same problem returns within 90 days because of our part or our work, we come back and correct it. It does not cover a different part of the appliance failing later.
Repair or replace
If the repair price is high compared with the age and value of the appliance, we tell you before you spend the money. In that case you pay only the $89 diagnostic.